16 Best AI Chatbots in 2023 Reviewed and Compared

It can connect your sales and support data to develop AI automated conversations with your customers and leads. Chatbots are virtual personal assistants that can be found on social media platforms such as Facebook Messenger, Skype, Telegram, Google Allo, and many other applications. A chatbot is the artificial intelligence that enables users to send and receive messages. If you can predict the types of questions your customers may ask, a linguistic chatbot might be the solution for you. Linguistic or rules-based chatbots create conversational automation flows using if/then logic. First, you have to define the language conditions of your chatbots.

However, before you jump into building a chatbot, you need to decide on a name for your chatbot. This is one of the most important decisions you’ll make when building your chatbot. And yes — you will definitely want to have the contact created first.

Give Your Bot an Animal

Conditions can be created to assess the words, the order of the words, synonyms, and more. If the incoming query matches the conditions defined by your chatbot, your customers can receive the appropriate help in no time. The ability of AI chatbots to accurately process natural human language and automate personalized service in return creates clear benefits for businesses and customers alike.

Having said that, the chatbot’s name will influence how people are going to relate themselves with attributes. Depending on whether your brand tone is funny, quirky, eccentric, or serious, it makes complete sense that both names should resonate with the attributes. And even if we think of perplexity as a state of confusion, the name can serve as a metaphor for the disentangling powers of the engine—its ability to produce simple answers to complex questions. The flagship product from Perplexity AI is part chatbot and part search engine.

Smart names make chatbots more approachable

It is quite popular to see chatbot examples that are a hybrid of keyword recognition-based and menu/button-based. Generate leads and satisfy customers

Chatbots can help with sales lead generation and improve conversion rates. For example, a customer browsing a website for a product or service may need have questions about different features, attributes or plans. A chatbot can provide these answers in situ, helping to progress the customer toward purchase. For more complex purchases with a multistep sales funnel, a chatbot can ask lead qualification questions and even connect the customer directly with a trained sales agent. Meta (as Facebook’s parent company is now known) has a machine learning chatbot that creates a platform for companies to interact with their consumers through the Messenger application.

Many people with Alzheimer’s disease struggle with short-term memory loss. As such, the chatbot aims to identify deviations in conversational branches that may indicate a problem with immediate recollection – quite an ambitious technical challenge for an NLP-based system. Before we get into the chatbot examples, though, let’s take a quick look at what chatbots really are and how they actually work. In addition to chatbots’ benefits for CX, organizations also gain various advantages. For example, improved CX and more satisfied customers due to chatbots increase the likelihood that an organization will profit from loyal customers. At the forefront for digital customer experience, Engati helps you reimagine the customer journey through engagement-first solutions, spanning automation and live chat.

Catchy Chatbot Name Ideas And Suggestions

Is conversational context going to significantly impact this value? If not, then it is probably not worth the time and resources to implement at the moment. Businesses love the sophistication of AI-chatbots, but don’t always have the talents or the large volumes to support them.

Giving your chatbot a name, particularly one that is catchy and descriptive, gives it personality and makes it more approachable and individualized for your clients. One-to-one communication is established between your customer and the chatbot. To leave your customers with a great brand impression, give your chatbot a name that reflects your company’s tone. However, you can also choose playful names like «TechyMcSupportFace,» or «Joyce CustomerAssistant,’’ as long as they align with your chatbot and brand personality and improve the user experience. But, make sure you don’t go overboard and end up with a bot name that doesn’t make it approachable, likable, or brand relevant. Contact us at Botsurfer for all your bot building requirements and we’ll assist you with humanizing your chatbot while personalizing it for all your business communication needs.

Refine your chatbot name

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